Help desk software world helpdesk software information

The help desk software and help desk information directory and resource. The Help Desk is essentially a central point through which problems or issues are reported and subsequently managed and co-ordinated. From a general or wider perspective, it is san integral part of the service function, responsible for bringing resources together to address a problem or other issue.

Help desk users can of course be internal or external, making the function potentially critical in terms of both the organization's smooth running and the quality of support offered to customers. In his presentations he attacks, with humor of course, the myths surrounding our understanding of the Change process, management practices and technology. His talks are accessible by both staff and upper management. The sole objective of his presentations, despite the seriousness of his chosen topics, is to provide actionable items which immediately help with both the management of change and the ability to cope with change.

Having spoken in more than 30 countries he is recognized worldwide as an exciting and engaging speaker. His Presentations include the following titles: Commerce ends with an E! Our focus is first on our 'commerce' and then on the Internet The Rule of in your business Why rapid change in ANY direction forces you to re-examine your business, your industry and even society. Link To Us. The Help Desk Forum is an independent portal, intended to provide for communication between help desk users, and to offer useful information on help desks.

Please consider linking to this project from your own website. This will help us create a more useful and vibrant community medium. Major Help Desk Portals. NetReflector We measure customer satisfaction with help desk using online survey technology. ExDesk - Help Desk Software Web-based, remotely hosted solution for small and medium sized businesses. Free 30 day trial!

Easy to use, powerful, scalable, and priced below others. ThinMind Issue Tracking Hosted web-based issue tracking solution. Try our free day trial.